Voice for Home
All rates for service are on file with the Arkansas Public Service Commission. These rates and the Arkansas Public Service Commission rules are on display and available to the customer on request at our Business Office.
The tariffed rate for basic exchanged service is:
Residence Phone – $10.52/month
Additional Calling Features
- Caller ID (delivers name & number)
- Caller ID Business
- Call Waiting
- Cancel Call Waiting
- Call Forwarding
- Call Forward on Busy
- Call Forward No Answer
- Automatic Recall *69
- Automatic Recall Business
- Automatic Callback
- Automatic Callback Business
- Distinctive Ringing
- Distinctive Ringing Business
- Long Distance Code
- Selective Call Forwarding
- Selective Call Forwarding Business
- Selective Call Acceptance
- Selective Call Acceptance Business
- Selective Call Rejection
- Selective Call Rejection Business
- Speed Call 8
*Charges may be applied with an addition of calling features
The Lifeline Discount for Voice only service is $7.25 and for Voice/DSL bundled service is $9.25. Links for more information or see if you qualify can be found at www.USAC.org.
*Lifeline is a government assistance program offering telephone and broadband discounts to low-income consumers in all U.S. states and territories. Lifeline support reduces eligible consumers’ monthly charges for basic telephone service and broadband.
Lifeline service is limited to one discount per household at the customer’s primary residence. ARTELCO™ will process all applications and apply the appropriate credit on the customer’s monthly bill. Customers of Lifeline service must notify the company of any changes which would affect qualification. Verification of eligibility will take place initially and at a minimum annually each year of service thereafter. When the customer is no longer eligible for Lifeline Service, the discount will be discontinued and regular rates and charges will apply. ARTELCO™ also offers voluntary toll blocking to low income customers at no charge for voice lifeline subscribers. Toll blocking provides the customer with local dialing capabilities, but blocks any call that has a long distance or premium service charge associated with it. Lifeline is non-transferable. Lifeline is available to Supplemental Nutrition Assistance Program (SNAP), formerly known as food stamps, Medicaid, Federal Public Housing Assistance, Veterans Pension and Survivors Benefit Program, and Supplemental Security Income (SSI) recipients as well as customers whose income is at or below 135% of the Federal Poverty Guideline (FGP).
- The unit of measure use for timing messages is a minimum of one-minute and six (6) second increments thereafter. The following rates apply 24 hours a day, seven days a week.
- Usage Rates
Rate Per Minute
- Calls within the Contiguous United States $0.12
- Calls to Alaska, Hawaii, USVI & PR $0.12